T-SHIRT CLUB FAQ

HOW DOES IT WORK?

Each month you will receive a brand new never-before-seen premium graphic t-shirt for just $15, a 50% savings off our regular price of $30. Sign up by the last day of any month and your first t-shirt will ship by week of the 7th of the following month.

DO I HAVE TO SIGN MY LIFE AWAY?

Not at all! You can cancel your subscription at any time by emailing our team at info@coolweedshirts.com.

We also offer the ability to skip a month rather than cancel your membership. If a little space is all you need, this flexible option is a perfect choice! It's not goodbye, it's see you later.

Steps to skip a month:

  1. Log into your Account
  2. Click on "Manage Subscriptions"
  3. Click on "Delivery Schedule"
  4. Select "Skip" for the next month

Note: If you need to make changes to your account, please make the change at least 2 days prior to the 1st of the month.

WHEN DOES MY MONTHLY SUBSCRIPTION SHIP?

All T-Shirt Club subscriptions are shipped via USPS, within 14 days after the last day of the month - For example, if you signed up anytime in March, your subscription should ship by April 14th. (This is just an estimate and there may be slight delays due to garment shortages and COVID.) You’ll receive a shipping notice with tracking info to the email address on file as soon as your pack is dropped off at USPS.

CAN I PURCHASE A PAST MONTH'S DESIGN?

No, sorry... The t-shirts from our T-Shirt Club are all limited edition designs and are only available through our monthly subscription! And once they're gone, they're gone for good!

WHAT FABRIC DO YOU USE FOR SUBSCRIPTION TEES?

We use a premium poly-cotton blend that gives you the best of both worlds: a buttery soft blank that is breathable, doesn't shrink, and lasts longer than 100% cotton tees.

WHEN CAN I SIGN UP?

Our T-Shirt Club is currently only has spots for 50 members and launches on January 19th, 2022. However, we will be adding a limited amount of spots to our T-Shirt Club next month. Get on the waitlist to be notified when those spots open.

WHEN DO YOU CHARGE MY CARD FOR T-SHIRT CLUB?

We bill on the day that you sign up each month, if the payment fails don’t worry – we will automatically re-try (this may affect your delivery date).

CAN I CHOOSE MY OWN T-SHIRT CLUB DESIGN?

We prefer to surprise you with a one-of-a-kind, on-brand, design curated by our talented team of designers and merchandisers.

HOW DO YOUR T-SHIRTS FIT?

Our t-shirts are fitted, yet cut in a way that is flattering on all body types. Slightly tapered with a standard length, the ultra-soft fabric highlights your good while concealing your not-so-good. 98% of our customer reviews recommend you order your normal t-shirt size. We stick by that recommendation!

CAN I PURCHASE MULTIPLE SUBSCRIPTIONS?

Absolutely! We think our monthly subscription is the perfect gift that keeps on giving! If you would like to sign-up for multiple subscriptions please just make sure to add your desired number of T-Shirt Club subscriptions to your cart before you checkout! You will be able to manage ALL of your orders within the same dashboard for your account.

WHAT PAYMENT METHODS DO YOU ACCEPT FOR T-SHIRT CLUB?

We require an active credit card in order to process your monthly subscription. We accept VISA, Mastercard, Discover, and American Express. At this time, we do not accept gift cards, Apple Pay, Amazon Pay, Google Pay, or Paypal.

HOW MUCH IS SHIPPING FOR T-SHIRT CLUB?

We offer discounted flat-rate shipping at just $4.99 to anywhere within the US.

HOW DO I CANCEL MY SUBSCRIPTION?

You can cancel your subscription at any time by emailing our team at info@coolweedshirts.com.

We also offer the ability to skip a month rather than cancel your membership. If a little space is all you need, this flexible option is a perfect choice! It's not goodbye, it's see you later.

Steps to skip a month:

  1. Log into your Account
  2. Click on "Manage Subscriptions"
  3. Click on "Delivery Schedule"
  4. Select "Skip" for the next month

Note: If you need to make changes to your account, please make the change at least 2 days prior to the 1st of the month.

HOW DO I UPDATE MY T-SHIRT CLUB SIZE?

If you need to update your t-shirt size you can do so at any time by logging into your account on our website or emailing our support team at info@coolweedshirts.com. Make sure to update your size before the first of the following month.

I FORGOT TO CANCEL MY SUBSCRIPTION, CAN I GET A REFUND?

Once your credit card is processed we cannot offer you a refund. You can cancel your subscription at any time by emailing our team at info@coolweedshirts.com.

HOW DO I SKIP A MONTH OF MY SUBSCRIPTION?

If a little space is all you need, this flexible option is a perfect choice!

Below are the steps on how to skip a month:

  1. Log into your Account
  2. Click on "Manage Subscriptions"
  3. Click on "Delivery Schedule"
  4. Select "Skip" for the next month

Note: If you need to make changes to your account, please make the change at least 2 days prior to the 1st of the month.

CAN I EXCHANGE MY T-SHIRT CLUB SIZE?

No, sorry... But if you need to update your t-shirt size you can do so at any time by logging into your account on our website. Make sure to update your size before the first of the following month.

DO YOU OFFER RETURNS FOR T-SHIRT CLUB ITEMS?

In order to keep our pricing as competitive as possible, we do not offer returns for T-Shirt Club items. If you are not satisfied with a particular month's design, we encourage you to gift it to a friend and stick around for the following month. You'll be a true hero!

HOW DO I MANAGE MY SUBSCRIPTION?

If you need to update any information on your subscription including your t-shirt size, shipping address, or skipping a month, you can do so within your account on our website. You can cancel your subscription at any time by emailing our team at info@coolweedshirts.com.

Note: If you need to make changes to your account, please make the change at least 2 days prior to the 1st of the month.

CAN I USE A GIFT CARD MY SUBSCRIPTION?

We require an active credit card in order to process your monthly subscription. We encourage you to use your gift card on other items in our store. We have lots of awesome stuff to choose from - promise!

WHY IS MY PROMO CODE NOT WORKING ON MY SUBSCRIPTION SHIRT?

Because our subscription program is offered at such a deep discount, we are unable to accept most promo codes. If you received a promo code through our email sign up, abandoned cart, welcome email, SMS, etc. you will not be able to use it on our subscription program. Don't let that stop you from shopping through the rest of our site! It would be a shame to see that code go to waste.